How Do I Handle My Claim?
While the professionals with O’Neill Transfer and Storage will, of course, treat your possessions with the utmost care and respect, there are, unfortunately, times when accidents happen. The claims process can be unpleasant for everyone involved, but it can be a part of a relocation. If you find yourself filing a claim for damage or loss of your items, you need to completely understand how it works. In fact, the time to learn about the process is well before the move takes place. If you have to file a claim, it’s very important that you realize the adjuster you’ll be working with has a very difficult job. If you approach that person with kindness rather than anger, the experience will be better for all involved. You need to have the proper documentation on hand; it will be a must that you have a detailed inventory with all damage noted.